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Gmail to GitHub Issue

· 9 min read
Lakmal Fernando
Software Engineer @ Enginoble

Turn Support Emails into Actionable Issues Instantly​

Manually turning support emails into GitHub issues is repetitive and slows down your team. Copying email content, summarizing the problem, formatting the issue, and opening GitHub each time wastes time that could be spent solving the problem.

With Snappit's Gmail to GitHub Issue Flow, you can automate this entire process in your browser with no code. Let AI summarize the email and create a structured issue directly in your GitHub repo.

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Try Gmail to GitHub Template​

To try the Gmail to GitHub issue template in Snappit, It will open up Use This Template dialog in Snappit if installed. Make sure you update your github repo url in Inputs section

How It Works​

Snappit uses browser automation and AI to help you:

  1. Scan incoming customer support emails from Gmail
  2. Extract relevant issue details such as problem summary and user info
  3. Generate a well-formatted GitHub issue using your prompt template
  4. Auto-fill the issue form on GitHub with one click or no clicks
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Use a prompt like:
“Summarize this email as a GitHub issue with a clear title, description, and steps to reproduce.”

This lets your support or product team turn chaotic inboxes into a structured, trackable backlog in seconds.

Benefits​

  • Save hours weekly on manual ticketing
  • Reduce miscommunication between support and dev teams
  • Use your existing Gmail and GitHub workflows
  • Customize to your company’s tone and structure

If you have questions, feedback, or want to share how you're using Snappit, reach out to us at support@enginoble.com.